Guides

Privacy Policy

Julian Merrick|16 July 2025
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    Welcome to SuperTrader! Your privacy is important to us.

    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, mobile app, and related services (collectively, “SuperTrader”).

    By accessing or using SuperTrader, you agree to the practices described in this Privacy Policy.

    1. Information We Collect

    We collect the following types of information:

    a) Account Information

    • Name, email address, and password (hashed)
    • Subscription details and billing information (if applicable)

    b) Trading Data

    • Uploaded CSVs or broker-synced trading data
    • Trade notes, performance metrics, tags, and journal entries

    c) Usage & Device Information

    • Log data (IP address, browser type, time zone, access times)
    • Device identifiers and app interaction behavior

    d) Third-Party Services

    • If you connect your broker or use third-party login (e.g., Google), we collect relevant authentication tokens and metadata as permitted.

    2. How We Use Your Information

    We use your information to:

    • Provide and improve SuperTrader services
    • Display personalized trading insights and statistics
    • Sync your trades across devices securely
    • Communicate with you (support, service updates, offers)
    • Monitor usage trends and diagnose technical issues
    • Ensure compliance with legal obligations

    3. Data Sharing and Disclosure

    We do not sell your personal information. All the data we're collecting is to ensure a good service or improve the experience of users, and you can find all the details below. We might share data if needed in the following cases:

    • Service Providers: Cloud storage (Firebase), analytics (Mixpanel, PostHog, RevenueCat), and payment processors (Stripe)
    • Legal Authorities: When required to comply with applicable laws or enforce our terms
    • Business Transfers: In case of a merger, acquisition, or asset sale

    All third-party processors are vetted and bound by data protection agreements.

    4. Data Storage and Security

    Your data is stored securely using industry-standard encryption both in transit (TLS) and at rest. Access is restricted to authorized personnel only.

    We regularly audit our systems and follow best practices to prevent data breaches.

    5. Your Rights and Choices

    You have the right to:

    • Access or download your trading data
    • Correct or delete personal data from your account
    • Revoke third-party integrations
    • Opt out of marketing emails at any time

    To exercise your rights, contact us at support@supertrader.me.